Support & Maintenance

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Support & Maintenance services refer to comprehensive technical and operational support provided to individuals or businesses for their products, software, systems, or equipment. These services aim to ensure the smooth functioning, updates, and troubleshooting of the said products.

Support & Maintenance services are essential for various reasons. They help in resolving technical issues, ensuring optimal performance, providing timely updates, minimizing downtime, extending the lifespan of products or systems, and keeping up with industry trends and regulations.

Support & Maintenance services offer several benefits to businesses, such as increased productivity by minimizing disruptions due to technical issues, improved customer satisfaction through prompt assistance, cost savings by avoiding expensive system failures, enhanced security and data protection, and access to expert guidance and resources.

Support & Maintenance typically includes troubleshooting, bug fixing, software updates, security patches, performance optimizations, user training, documentation updates, and customer support via various channels such as email, live chat, or phone. The specific scope of support and maintenance services can vary depending on the nature of the product or service being provided.


Support & Maintenance as a services

Simplify your IT equipment deployments

Signal prime IT infrastructure Co offers a wide variety of technical maintenance services to maximize the availability of your IT infrastructure. We provide IT Outsourcing, through our company engineers and in house team, for companies that want to break free of the problems that can occur at the IT infrastructure level.

Rely on us for your multi-vendor 24x7 maintenance services and break/fix support

Why Signal Prime?

We are support you locally, but in international classes.

Unlimited support

24/7 support by well known IT Staff, right away in your Office.

What we offer:

  • On-site service
  • Depot repair services
  • Contract based service agreements
  • Ad-hoc repair services
  • Large inventory of replacement parts
  • Authorized service centers
  • Response times in as short as 1 hour
  • IT products and electronics supported
  • National service network
  • Dedicated customer web portals
  • IT hardware testing
  • Custom rack integration cabling
  • Custom assembly & upgrades
  • IT Consulting and Training
  • Installation and Implementation Services
  • System and Network Integration and Migrations.

Best quality

Money back

Cheap price

Enterprise solutions for your business

What is the package I would to use?!

Devices, Software

• Bring Your Own Device (BYOD) support • Choose Your Own Device (CYOD) purchasing • Networking services • Infrastructure services
• End-to-end software management • Software licensing • Implementing software • Managing software assets
• Licensing needs assessments • Better ROI through volume licensing • Streamlined purchases and renewals • Benefits of our Microsoft partnership
• Choose Your Own Device (CYOD) • Mobile device partners • Customized devices for business • Enterprise Mobility Management (EMM)

Cloud, Servers and storage

• Office collaboration • Mobility • Data protection and security • Hybrid cloud
• Unified storage • Data storage • Virtualized infrastructure solutions • Private and hybrid cloud
• Scalability up or down, as needed • Cost-effective infrastructure • SaaS, IaaS and pay for what you use • The virtues of Office 365™
• Unified communications platforms’ • On premises or in the cloud • Increased productivity and collaboration

Networking, Services

• Core networking • Security • Wireless • Mobility
• Strategy and assessment • Implementation and integration • Support and maintenance • Cloud and hosted services
• Positioning for performance and growth • Virtualized data centers • Software-defined data centers • Cloud-based data centers
• Customized security solutions • Reliability made flexible — and fast • Data protection in the cloud • Security in the age of mobility
It's Tailored for you Businesses.

The advantages of maintenance contract IT

  • Provide maintenance of the entire infrastructure it at a lower cost than owning its own Department
  • Work with a team ready 24/7
  • Interventions for problem-solving and guaranteed through SLA
  • As a result of ongoing actions monitoring and backup of your data. are safe, the risk of losing critical information being greatly diminished.
  • You will save your money and your time.
  • You will achieve the expert IT Company who having many years’ experience and knowledge.
  • You will be the first from your rivals with up time services of your IT equipment.
  • Your business will grow up fast and smooth.
  • Consultation and comprehensive end to end Server lifecycle management
  • 24×7 Server support with full time or part-time employees
  • Flexible support for ad-hoc needs and contingencies
  • Pro-active and reactive monitoring of servers
  • Incident management, Problem management, Change Management
  • Vendor management including server hardware procurement and installation
  • Support by competent helpdesk or convenient remote support provided.
  • Quick arrival on site, finding solutions, giving good advice, Analysis of the situation, Proposals, Action.